Frequently Asked Questions

Answers to the most common questions about Meeting Notes Pro.

How long does processing take?

Typically 15–30 seconds, depending on transcript length and complexity.

Can I process multiple transcripts at once?

Currently, you process one transcript at a time.

What if PII detection misses something?

You always review and approve the tokenized text before anything is sent. If you spot undetected personal information, cancel the process.

Can I turn off PII detection?

No. PII detection is always active to protect your clients' privacy.

How much does processing cost?

AI processing costs are included in your Meeting Notes Pro subscription. View your usage in Settings > Usage Dashboard.

Can I export to PDF?

Not directly. Export to Word (.docx), then use Microsoft Word's File > Save As > PDF option.

Does my data leave Canada?

Your clients' personal information never leaves your computer. The tokenized text (containing only placeholders like [NAME_001]) is sent to the AWS ca-central-1 endpoint. AWS may route AI computation through its global network for processing, but no data is stored outside Canada.

Can I delete all my data?

Yes. You can delete individual documents from the Documents page, clear all clients from Settings > Data Maintenance, or delete the entire database file at ~/.meeting-notes-pro/meeting-notes.db. Uninstalling the app removes all local data.

How long is my data kept?

On your computer: until you delete it. In the cloud: nothing is stored. AWS Bedrock processes each request and discards it immediately. Only your license records are stored in AWS Montreal.

Can I share templates with my team?

Team collaboration features are planned for a future release.

Is there a mobile app?

Meeting Notes Pro is currently available for Windows desktop only.